Support Notes for TerraSync™ Software

TerraSync System
Advanced Functionality
Installation Issues
Registration Issues
Communication Issues
Trouble Shooting

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TerraSync System

Mapping and GIS Product Compatibility List
(MGIS_SprtNote_Product_Compatibility.pdf - 492 KB)
This document outlines the compatibility between Trimble field devices, versions of Trimble field software, versions of the GPS Pathfinder Office software and Microsoft Windows operating systems.

Recommended Rover Configuration Settings
(SprtNote_TerraSync_RoverSettings.pdf - 40 KB)
Your rover configuration settings need to reflect both the accuracy you require and the physical limitations of the environment. You can configure settings before you go into the field, and settings can be changed in the field (unless you are using a locked configuration file).

NOTE: The best way to determine the appropriate settings for your application is to do a field test and compare the accuracy of the results with your requirements.

TerraSync Cabling Diagrams
(SprtNote_TSync_CablingDiagrams.pdf - 583 KB)
This document provides information on connecting a Pocket PC or CE device to a GPS receiver, and cabling diagrams for connecting a supported Trimble GPS Pathfinder® receiver to a Pocket PC or CE device running the TerraSync™ software.

What are the Differences between the TerraSync Standard and Professional Versions?
(SprtNote_TerraSync_ProfVsStnd.pdf - 419 KB)
TerraSync™ 2.10 offers the choice of either the TerraSync Standard edition for data collection, or the TerraSync Professional edition for data maintenance.

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Advanced Functionality

TerraSync Software: Common Real-Time Correction Source Datums
(MGIS_SprtNote_TerraSync_CorrectionDatums.pdf - 133 KB)
Applying high accuracy real-time corrections requires knowledge and proper application of datum transformations. It is crucial that you understand the reference datum of correction sources so you can maximize the accuracy of your corrected GPS data.

Trimble Ranger Handheld: Accessing Keyboard Shortcuts in the TerraSync Software
(MGIS_SprtNote_Ranger_TerraSyncKeyboardShortcuts.pdf - 202 KB)
This support note describes how to use the TapRight utility on a Trimble® Ranger™ handheld to access keyboard shortcuts in the TerraSync™ software.

Velocity Filtering
(MGIS_SprtNote_VelocityFiltering.pdf - 139 KB)
Velocity filtering is a technique used in Trimble Mapping & GIS products to improve position accuracy. It removes "spikes" and outliers in GPS data collected in poor GPS environments. This document describes how velocity filtering works, and provides information on when to use it.

Using VRS Corrections in TerraSync
(SprtNote_TerraSync_VRS.pdf - 433 KB)
The TerraSync™ software can receive real-time differential corrections from an external correction source such as a data radio or a Beacon-on-a-Belt (BoB™) receiver. In version 2.30 of the TerraSync software, the external correction option has been extended to allow you to use corrections from a virtual reference station (VRS). This document provides information on the new VRS functionality in TerraSync, and the new user interface for connecting to an external (VRS or single base) source.

GPS Pathfinder Office Software: Creating and Transferring a Custom Geoid and Coordinate System for TerraSync Software
(MGIS_SprtNote_PFO-CustomGeoid_4082.pdf - 430 KB)
With the release of real-time Trimble H-Star technology, it is essential to have accurate height measurements in the field. Often, heights relative to the geoid model shipped with the TerraSync software are not sufficient and require the use of a more refined geoid model.

Setting up and Using Web Map Servers
(SprtNote_TerraSync_WebMapServers.pdf - 48 KB)
Using TerraSync™ or the GPS Pathfinder® Office software, you can connect to Web Map Servers (also known as Internet Map Servers, or IMS) to display and download background images in Map view. Access to a Web Map Server means you have an additional location from which to search for and select background files to display in TerraSync or GPS Pathfinder Office.

Editing Data Dictionaries in the TerraSync Software
(SprtNote_TerraSync_DDeditor.pdf - 18 KB)
New to the TerraSync™ 2.10 software is a built-in data dictionary editor that lets you create or edit data dictionaries while you are in the field.

Satellite Differential Services
(SprtNote_TerraSync_TroubleshootSatDifProviderServices.pdf - 56 KB)
GPS Pathfinder® Pro XRS and GPS Pathfinder Power receivers have an integrated satellite differential receiver for real-time differential corrections from a satellite differential service. The services supported are OmniSTAR and Racal LandStar (Thales). Before you can use satellite differential signals, you need to activate your subscription to one of these differential services.

This document covers:

Activating a satellite differential subscription
What happens to your subscription when you reset the receiver
Troubleshooting techniques for satellite differential services

Customizing TerraSync Warning and Message Sounds
(SprtNote_TerraSync_CustomizingSounds.pdf - 49 KB)
This document explains how to replace the WAV files for TerraSync™ sounds, so you can customize TerraSync warnings and messages.

Loading Shape Files as Backgrounds
(SprtNote_TerraSync_ShapeFilesAsBackgrounds.pdf - 415 KB)
Shapefiles (.shp) cannot be displayed directly as backgrounds in TerraSync™. This document describes how to convert Shapefiles into a format that can be displayed as a background in TerraSync.

Software de planificación de Trimble: Instalación y configuración
(Span MGIS_SprtNote_TrimblePlanning_Setup.pdf - 260 KB)
El software Trimble® GPS Pathfinder® Office versión 4 ya no contiene el software QuickPlan™. En el software TerraSync™ hay un formulario que puede utilizarse para la planificación en el campo, pero Trimble reconoce la necesidad continua que tiene el usuario de trazar la disponibilidad de satélites y los valores DOP y de introducir obstáculos. En esta nota de soporte se explica cómo configurar correctamente el software de planificación para ser utilizado con las computadoras de campo MGIS.

Advanced Data Maintenance Techniques
(SprtNote_TerraSync_AdvDataMainTechniques.pdf - 103 KB)
This document shows you how to update your data and navigate back to existing features. Once you arrive at the previously existing feature, you will see how to verify and update the position and attribute information associated with it.

Can I Perform a Local Site Calibration in TerraSync?
(SprtNote_TerraSync_LocalSiteCalibration.pdf - 436 KB)
A local site calibration cannot be performed in TerraSync™, however you can create a local site in GPS Pathfinder® Office and transfer it to TerraSync. This document explains how to transfer a local site calibration to TerraSync.

How Does TerraSync Handle Attached Files?
(SprtNote_TerraSync_AttachedFiles.pdf - 22 KB)
With TerraSync™ v1.20 and later, you can attach any file to a feature by storing its path and filename in a Filename attribute.

Trimble Planning Software: Setup and Configuration
(MGIS_SprtNote_TrimblePlanning_Setup.pdf - 517 KB)
The Trimble® GPS Pathfinder® Office software version 4 no longer contains the QuickPlan™ software. There is a form of planning available in the TerraSync™ software, for use in the field, but Trimble recognizes the continued need for you to plot satellite availability and DOPs, and to key-in obstructions. This Support Note explains how to correctly configure Trimble Planning software for use with MGIS field computers.

Creating a Point Feature by Recording Multiple Offsets
(SprtNote_TerraSync_MultipleOffsets.pdf - 63 KB)
TerraSync™ 2.10 introduces COGO functionality–multi-distance and multi-bearing offsets for point features.

This document explains what a complex offset is, how to record one, and explains different types of offsets.

Advanced Data Collection Techniques
(SprtNote_TerraSync_AdvdDataCollectTechnqs.pdf - 150 KB)
Advanced data collection methods offer time-saving techniques for efficient field work. Step-by-step instructions are provided for:

Advanced data collection options
Recording between feature positions
Continuing line and area features
Offsets
Repeating features
Segmenting line features
Recording averaged vertices
Carrier phase data collection

Why is the Accuracy not as Good as Expected?
(SprtNote_TerraSync_IncreasingAccuracy.pdf - 417 KB)
Several factors can cause inaccurate GPS positions. This document lists some common causes and provides solutions for improving accuracy of GPS positions.

E-mail with TerraSync and GPS Pathfinder Office
(SprtNote_TerraSync_EmailWithGPSPFoffice.pdf - 162 KB)
Depending on your Windows field computer, you can use wireless communication technology, in conjunction with the TerraSync™ software, to perform data maintenance. You can also configure the GPS Pathfinder® Office software to automatically process the data and even integrate the data back into the GIS.

GeoExplorer CE - NMEA Output
(SprtNote-GeoCE_NMEAOutput.pdf - 260 KB)
This document describes how to configure the GeoExplorer® CE handheld devices to output NMEA information to external devices via the serial port (COM1) using different software configurations.

Using External Sensors
(SprtNote_TerraSync_ExtSensors.pdf - 293 KB)
This document describes how to configure and use external sensors with the TerraSync software,and provides some examples. It provides more complete information than is provided in the current TerraSync Operation Guide.

Trimble TerraSync Software Version 2.52: Attaching Files To Features
(MGIS_SprtNote_TerraSyncAttachments.pdf - 884 KB)
This note describes how to attach files to features when using the current version (2.52) of the Trimble® TerraSync™ software installed on a GeoExplorer® 2005 series handheld that is running Microsoft® Windows Mobile® Version 5 Software for Pocket PC.

Trimble Nomad Series: Linking Digital Photographs with the Terrasync Software
(MGIS_Nomad_DigitalCamera.pdf - 476 KB)
The Trimble Nomad 800LE and 800LC handheld computers have an integrated digital camera. This support note describes how to use the Trimble Terrasync software to link images captured with the integrated camera to GIS features while collecting GPS positions in the field.

Trimble Nomad Series: Vínculo de fotografías digitales con el software Terrasync
(Span MGIS_Nomad_DigitalCamera.pdf - 477 KB)
Las computadoras de mano Trimble Nomad 800LE y 800LC tienen una cámara digital integrada. En esta Nota de Soporte se describe cómo utilizar el software Trimble Terrasync para vincular imágenes capturadas con la cámara integrada a características GIS durante el registro de posiciones GPS en el campo.

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Installation Issues

TerraSync Software: New Features
(MGISSupprt_TerraSync_NewfeaturesV1.00-2.53.pdf - 237 KB)
This document describes the new features included in the Trimble® TerraSync™ software since version 1.00. New features are reported relative to the previous version.

TerraSync Software Version 3.00: Installation Error
( MGIS_SprtNote_TS_300_Windows_2000.pdf - 137 KB)
There is a problem with the installer originally released with the Trimble TerraSync software version 3.00. This problem prevents installation of the TerraSync software from a computer running the Microsoft Windows 2000 operating system to a device powered by Microsoft Windows Mobile version 5.0 software. An updated installer which fixes this problem is now available for download.

TerraSync Software: Installing Version 2.51 on a GIS TSCe Field Device
(MGIS_SprtNote_TerraSync_TSCe_251_Install.pdf - 165 KB)
The Trimble TerraSync software installer version 2.51 for the Microsoft Windows CE .NET operating system on an H/PC 2000 device now correctly installs the software to the disk on a GIS TSCe field device.
The original installer places the software in the RAM (main memory), and may cause loss of data if you reset the device.

GPScorrect™ or TerraSync™ - "Device Type Not Supported" Message on a Device Running Microsoft® Windows Mobile™ 2003 for Pocket PC
(SprtNote_DeviceNotSupported.pdf - 112 KB)
When installing GPScorrect™ or TerraSync™ software on a device running Microsoft® Windows Mobile™ 2003 for Pocket PC, the error message The current device type is not supported appears. This affects a number of devices, including the Trimble® Recon™ handheld. This support note describes how to successfully install GPScorrect and TerraSync on such a device.

TerraSync: Installing Version 2.40 on a Device Running Microsoft Windows Mobile 2003 for Pocket PC
(SprtNote_TerraSync_PPC2003.pdf - 157 KB)
The TerraSync version 2.40 software shipped on CD may not install correctly on a device running Microsoft Windows Mobile 2003 for Pocket PC. On a device with internal secondary storage, such as a Trimble Recon handheld, the TerraSync documents folder is incorrectly installed to RAM.

Japanese Installation Issue with the TerraSync v2.40 software
(SprtNote_TerraSync_JapInstall240.pdf - 240 KB)
When you install the TerraSync™ 2.40 software on a Japanese operating system with the Japanese setup language selected, a number of the setup dialogs appear blank. This document provides screen snaps that display the blank setup dialogs, as they should appear.

Installing TerraSync on a TSCe™ Data Collector or TDS Ranger
(SprtNote_TerraSync_InstallOnTSCeOrTDSRanger.pdf - 422 KB)
This document recommends procedures for installing the TerraSync™ software on a TSCe™ data collector or a TDS Ranger. These procedures are especially important when you are installing the software on a device that already has other programs or data stored on it.

Installing TerraSync on the Trimble Recon handheld
(SprtNote_Recon_InstallingTerraSync.pdf - 28 KB)
If you want to install the TerraSync software on a Trimble Recon handheld, you must install version 2.31 or later. The Trimble Recon handheld does not support earlier versions of TerraSync.

If you do install TerraSync version 2.30 on the Trimble Recon handheld, then you may have problems uninstalling version 2.30 and then installing version 2.31. This Support Note provides instructions on successfully uninstalling TerraSync version 2.30 and then installing version 2.31.

Microsoft ActiveSync Does Not Connect to the CE Device
(SprtNote_TerraSync_ActiveSyncNotConnecting.pdf - 125 KB)
There are several reasons why ActiveSync may not connect to your CE device. This document lists the most common problems and solutions.

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Registration Issues

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Communication Issues

Trimble GPS Receivers: Status Update for WAAS Satellites
(MGIS_SprtNote_WAAS_Update_May2008.pdf - 294 KB)
This document provides an update on the status of the WAAS (Wide Area Augmentation System) satellites, including the FAA’s expected timeline for the second new WAAS satellite (PRN 138) to be set as operational, and for the older WAAS satellites (PRNs 122 and 134) to be decommissioned. This document describes the Trimble GPS receivers that are able to use the new WAAS satellites, and describes how to install a new SBAS.ini file and configure your GPS receiver to use the new WAAS satellites.

Receptores Trimble GPS: Actualización del estado de los satélites WAAS
(MGIS_SprtNote_WAAS_Update_May2008.pdf - 294 KB)
En este documento se proporciona una actualización sobre el estado de los satélites del Sistema de ampliación de área ancha WAAS (siglas inglesas de Wide Area Augmentation System), información sobre los receptores Trimble® GPS que pueden utilizar los nuevos satélites WAAS (PRN 135 y 138) así como se describe la instalación del nuevo archivo SBAS.ini y la configuración de su receptor GPS para que pueda utilizar los nuevos satélites WAAS.

GPS Pathfinder Pro XRS Receiver: Incorrect Firmware Version
(MGIS_SprtNote_ProXRS_Firmware_Issue.pdf - 183 KB)
An incorrect firmware version was installed on a number of Trimble GPS Pathfinder Pro XRS receivers that were shipped after November 2005. Units with this firmware version cannot use the integrated satellite based augmentation system (SBAS) signals (WAAS / EGNOS) for real-time corrections. This Support Note explains the issue and how to resolve it.

OmniSTAR (Australia and New Zealand): Change in Satellite and Frequency
(MGIS_SprtNote_Omnistar_Optus.pdf - 149 KB)
OmniSTAR is changing the satellite and the frequency on which it broadcasts corrections for Australia and New Zealand. If you use an OmniSTAR-capable receiver in Australia or New Zealand, you must update the data collection software to track the new satellite and frequency. This Support Note describes how to do this.

OmniSTAR AMSC (Western, Central, and Eastern USA) Satellite: New Frequencies
(MGIS_SprtNote_Omnistar_AMSC.pdf - 170 KB)
OmniSTAR is changing the frequency for the North American satellite, AMSC (Western, Central, and Eastern USA), on which it broadcasts corrections. If you use an OmniSTAR-capable receiver in North America, you must update the data collection software to track the new frequencies. This Support Note provides details on how to do this.

GeoExplorer Series Handhelds: Connecting the Receiver to Trimble Mapping & GIS Field Software Through the Serial Clip
(MGIS_SprtNote_GeoExplorer_SerialBaudRate.pdf - 134 KB)
If you use a serial clip to connect the GPS receiver in a Trimble GeoExplorer series handheld to a data logger, such as a laptop or a PDA, that is running any the following software; TerraSync v2.50, GPS Analyst extension for ESRI ArcGIS v1.10, GPS Pathfinder Tools v2.00, or GPScorrect extension for ESRI ArcPad v1.10, you must change the GPS Connector settings from TSIP Standard to custom settings of 38400, 8, 1, Odd. This Support Notes explains the changes required.

OmniSTAR AF-SAT (Central + South Africa) Satellite: New Frequency and Data Rate
(SprtNote_MGIS_Omnistar_AFSAT.pdf - 164 KB)
OmniSTAR is changing the frequency and baud rate for the African satellite, AF-SAT (Central + South Africa), on which it broadcasts corrections. If you use an OmniSTAR-capable receiver in Africa, south of the Sahara, you must update the data collection software to track the new frequency.

Configuring a LaserCraft Contour XLR Laser Rangefinder to Work with TerraSync
(Configuring a LaserCraft Contour XLR Laser Rangefinder to Work with TerraSync.pdf - 24 KB)
This document describes how to configure TerraSync™ and a LaserCraft Contour XLR rangefinder to communicate with each other.

Using Bluetooth Connections with TerraSync
(SprtNote_TerraSync_Bluetooth.pdf - 216 KB)
You can use Bluetooth® wireless technology to communicate between a field computer and a variety of Bluetooth-enabled peripheral devices. This support note explains how to use Bluetooth connections with TerraSync effectively.

Resolving Communication Errors between the GPS Receiver and Field Software
(SprtNote_ProXR-XRS_Communications.pdf - 28 KB)
To ensure your GPS Pathfinder® Pro XR or Pro XRS receiver communicates correctly with your data collection or data maintenance software, you must use a version of the field software that is compatible with the GPS receiver's embedded software version. This Support Note outlines compatibilities between field software versions and the different embedded software versions of the Pro XR and Pro XRS receivers.

GPS Pathfinder Office: Transferring Raster Images with Embedded World Files to TerraSync Professional Edition, Version 3.0x
(MGIS_SprtNote_GPO_BackgroundFiles.pdf - 155 KB)
Some raster background image formats may contain an embedded world file that is required by version 3.0x of the Trimble TerraSync Professional edition software to correctly display the background image. The Data Transfer utility in the GPS Pathfinder Office software needs a separate world file when transferring a raster image to the TerraSync software as a background file. If you try to use the Data Transfer utility to transfer a raster image that has the world file embedded in it, you receive the error message The world file for “” raster background cannot be found. Please ensure that a world file exists in the same folder as the background file.

Trimble Nomad Series: Connecting to a GPS Receiver and/or a Beacon Receiver Through Bluetooth Wireless Technology
(MGIS_SprtNote_Nomad_BTConectProXHXTBeacon.pdf - 1179 KB)
The Trimble Nomad series can connect through Bluetooth wireless technology to a Bluetooth-enabled GPS receiver, such as a GPS Pathfinder ProXH or ProXT, GPS Pathfinder XB, or Trimble Survey R8/5800 receiver, and/or to a GeoBeacon receiver. This Support Note explains how to establish a Bluetooth wireless connection between one or two of these receivers and a Trimble Nomad series using the built-in Bluetooth radio.

Trimble Nomad Series: Conexión a un receptor GPS y/o a un receptor Beacon mediante tecnología inalámbrica Bluetooth
(Span MGIS_SprtNote_Nomad_BTConectProXHXTBeacon.pdf - 1184 KB)
El Trimble Nomad Series puede conectar mediante tecnología inalámbrica Bluetooth a los receptores GPS con funciones Bluetooth, tales como GPS Pathfinder ProXH o ProXT, GPS Pathfinder XB, o Trimble Survey R8/5800, y/o el receptor GeoBeacon.

GPS Pathfinder Office: Transferencia de imágenes por trama con archivos mundiales incorporados al software TerraSync Professional Edition, Versión 3.0x
(Span MGIS_SprtNote_GPO_BackgroundFiles.pdf - 49 KB)
Algunos formatos de imagen por trama de fondo pueden contener un archivo mundial incorporado. Este es requerido por la versión 3.0x del software Trimble TerraSync Professional edition para poder visualizar correctamente la imagen de fondo. La utilidad Transferencia de datos del software GPS Pathfinder Office necesita un archivo mundial separado para poder transferir una imagen por trama como archivo de fondo al software TerraSync. Si intenta usar la utilidad Transferencia de datos para transferir una imagen por trama que contenga un archivo mundial incorporado en la misma, recibirá el siguiente mensaje de error No puede encontrarse el archivo mundial para el raster de fondo "< de el que carpeta misma la en mundial archivo un existe Asegúrese archivo?.>

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Troubleshooting

Creating a System Report and Extracting Raw Data Files from TerraSync
(MGIS_SprtNote_TerraSync_SysRpt_ExtractingData.pdf - 184 KB)
If you experience problems with the Trimble® TerraSync™ software, your local Trimble representative may ask you to email a system report and raw data files to help to resolve the problem. This support note describes how to generate a system report and extract raw data files from the software.

Software TerraSync: Creación de un informe del sistema y extracción de archivos de datos brutos
(Span MGIS_SprtNote_TerraSync_SysRpt_ExtractingData.pdf - 289 KB)
Si tiene problemas con el software Trimble TerraSync, es probable que su representante local de Trimble le pida que le envíe por correo electrónico un informe del sistema y los archivos de datos brutos para poder resolver el problema. En esta nota de soporte se describe cómo generar un informe del sistema y cómo extraer los archivos de datos brutos del software.

Submitting Crash Data to Trimble
(MGIS_SprtNote_SubmittingCrashData.pdf - 188 KB)
The Trimble Mapping & GIS Division continues to improve the quality of its products. This support bulletin describes how customers and resellers can send reports to Trimble about critical runtime issues that may occur with Trimble products.

Envío de informes a Trimble sobre problemas de ejecución
(Span MGIS_SprtNote_SubmittingCrashData.pdf - 189 KB)
La División Trimble Mapping & GIS continua mejorando la calidad de sus productos. Este boletín de soporte describe el procedimiento que deben seguir los clientes y distribuidores de Trimble para enviar informes sobre problemas de ejecución críticos que puedan ocurrir con los productos de Trimble.

TerraSync Software: Logging H-Star Data in Imported Data Files
(MGIS_SprtNote_TerraSync_HStar_Update.pdf - 126 KB)
If you import data into the Trimble GPS Pathfinder Office software, for updating in the TerraSync software version 2.61, you cannot collect H-Star data in this file for new or existing features. This limitation exists even if the Log H-Star Data option is set to Auto. Data suitable for regular differential correction will still be logged.

Software TerraSync: Registro de datos H-Star en archivos de datos importados
(Span MGIS_SprtNote_TerraSync_HStar_Update.pdf - 40 KB)
Si importa datos en el software Trimble GPS Pathfinder Office, para actualizar en el software TerraSync versión 2.61, no podrá capturar datos H-Star en este archivo para las características nuevas ni para las características existentes. Esta limitación existe incluso cuando la opción Registrar datos H-Star está configurada en Auto. Podrán seguir registrándose datos adecuados para la corrección diferencial normal.

GPS Pathfinder Office Software: Truncated Links to Feature Attributes
(MGIS_SprtNote_GPSPathfinderOffice_TruncatedFileNames.pdf - 170 KB)
When you collect data in the Trimble TerraSync software, you can link files (for example, digital photos) to a feature attribute. When you download a rover file into the GPS Pathfinder Office software, any linked files are also downloaded onto the computer into the data directory for the current project. If the project path name is longer than 100 characters, the link to the file may be truncated when it is written into the rover file (SSF file). This can cause the link between the feature attribute and the file to be lost. This issue is most likely to happen when you use TrimPix technology or a Trimble Nomad handheld with built-in digital camera. However, it can occur when linking files to feature attributes in the TerraSync software. This support note explains the issue and how to avoid it.

Mapping and GIS Field Computers: SD Card Support
(MGIS_SprtNote_FieldComputers_SD_cards.pdf - 146 KB)
This support note describes the types of Secure Digital (SD) cards supported by Trimble® Mapping and GIS field computers, and issues related to using SD cards with these products.

Incorrect Auto-Generated Filename
(SprtNote_TSync_AutoFilenames.pdf - 414 KB)
Auto-generated filenames are generated from the data collector system time, so if the system time has not been correctly set, then the file name will be misleading.

Activating a satellite differential subscription
What happens to your subscription when you reset the receiver
Troubleshooting techniques for satellite differential services

(SprtNote_ipaq_5500.doc - 96 KB)

Computadoras de campo de Mapping & GIS: Soporte para tarjetas SD
(Span MGIS_SprtNote_FieldComputers_SD_cards.pdf - 157 KB)
En esta nota de soporte se describen los tipos de tarjetas digitales seguras (SD) soportadas por las computadoras de campo de Trimble Mapping & GIS así como los problemas relacionados con su uso en estos productos.

Why am I Having Trouble Connecting to my GPS Receiver and Acquiring Satellites?
(SprtNote_TerraSync_ConnectRcrAndAcquiringSats.pdf - 427 KB)
This document lists possible causes of, and solutions for, the following problems with your GPS receiver:

The message No GPS detected appears
The receiver has not acquired a satellite within three minutes of starting the TerraSync? software
The receiver is not able to compute a GPS position within one minute of starting the TerraSync software

Opening Data Files on the PC Version of TerraSync
(SprtNote_TerraSync_OpenDataFilesPCVersion.pdf - 34 KB)
The TerraSync™ software can only open files from the TerraSync working directory (My Documents\TerraSync); this directory cannot be changed. This document contains the steps necessary to open data and SSF Files in the PC versions of TerraSync 2.10 or later.

Performing a Hard Reset of the GIS TSCe™ or TDS Ranger
(SprtNote_TerraSync_RangerTSCeHardReset.pdf - 30 KB)
This document describes two ways to perform a hard reset of the TerraSync™ software on a GIS TSCe or TDS Ranger controller, for different results.

Computadoras de campo de Mapping & GIS: Soporte para tarjetas SD
(Spanish_MGIS_FieldComputers_SD_card_support.pdf - 160 KB)
En esta nota de soporte se describen los tipos de tarjetas digitales seguras (SD) soportadas por las computadoras de Trimble® Mapping & GIS así como los problemas relacionados con su uso en estos productos.

Trimble Nomad Series, Juno ST Handheld, and GPS Pathfinder XB and XC Receivers: Almanac Date Displayed by the TerraSync Software
(MGIS_SprtNote_TerraSync_AlmanacDate.pdf - 219 KB)
In the TerraSync software, the Almanac date displayed in the GPS status screen shows a date in the past if you connect to any of the following Trimble GPS receivers; Trimble Nomad™ series handheld with integrated GPS receiver, Juno™ ST handheld with integrated GPS receiver, GPS Pathfinder® XB or XC receiver. This support note explains the solution.

Trimble Nomad series: GPS Status Display Error
(MGIS_SprtNote_Nomad_GPSStatusError.pdf - 445 KB)
This Support Note describes a problem with the GPS status display in the Today screen on the Trimble Nomad series after you have installed the Trimble TerraSync software.

Trimble Nomad Series: Error en la visualización del estado GPS
(Span MGIS_SprtNote_Nomad_GPSStatusError.pdf - 446 KB)
En esta Nota de Soporte se describe un problema que ocurre al visualizar el elemento de estado GPS en la pantalla Today (Hoy) del dispositivo de mano Trimble Nomad Series después de haber instalado el software Trimble TerraSync.

Trimble Nomad series: Start Menu Becomes Unresponsive
(MGIS_SprtNote_Nomad_StartMenuFreeze.pdf - 121 KB)
The Trimble Nomad series handhelds’ Start menu may become unresponsive when you exit the Trimble TerraSync software, version 3.05 and then immediately tap Start. This document explains the issue.

Trimble Nomad Series: ¡el menú de inicio no responde!
(Span MGIS_SprtNote_Nomad_StartMenuFreeze.pdf - 120 KB)
Es probable que el menú Inicio del dispositivo de mano Trimble Nomad Series no responda cuando el usuario salga del software Trimble TerraSync, versión 3.05 y presione Start (Inicio) inmediatamente.