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Trimble® Downloads, Upgrades, and Support Notes

It is our goal for Trimblesupport.com to provide fast and easy access to the information you need, so you and your team will be up and running again. For your convenience TrimbleSupport.com will house all the latest Trimble Hardware and Software Downloads, Upgrades, and Support Notes for the Trimble Mapping & GIS product line.

Below are some of the latest Downloads, Upgrades, and Support Notes available for use. For a more extensive list please select your product from the menu to the left.

Downloads
Firmware Upgrades
Support Notes

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Latest Available Downloads

TERRASYNC™

Version 5.00 of TerraSync

A TerraSync software installation code can only be activated on one Windows Mobile (version 5.0 or 6) powered device at a time. If you activate an installation code on the wrong device or need to change the device the software is activated on you will need to contact your Trimble Reseller to request it be deactivated.

  • New Features

    • See the Release Notes for a full list of new features and details on how to install the software.

  • Entitlement

    • Customers whose TerraSync software maintenance expiry date is on or after 4 October 2010 are eligible for a free upgrade to the new version. Use your existing installation code to upgrade to v5.00.

    • If you do not have a Software Maintenance Extension valid on 4 October 2010, contact your local Trimble representative for details on upgrading to v5.00

  • Requirements

    • TerraSync v5.00 requires the GPS Pathfinder Office software v5.00

v5.00 - TerraSync software for Windows Mobile 5.0/6
(TerraSyncWMSetup.exe - 16164 KB)
v5.00 - TerraSync software for Windows XP, Windows Vista, and Windows 7
(TerraSyncDesktopSetup.exe - 17575 KB)
v5.00 TerraSync Software Language Files
Language files are available in English, Czech, Spanish, Serbian, Portuguese, German, French, Chinese, Italian, Japanese, Korean, and Russian

GPS PATHFINDER® OFFICE

Version 5.00 of GPS Pathfinder Office

v5.00 - GPS Pathfinder Office, Software
Download v5.00 of the GPS Pathfinder Office software.

  • New Features
  • Entitlement
    • If you have a software maintenance agreement valid on 4 October 2010 you are entitled to v5.00. Use your installation code to install v5.00.
    • If you don't have a software maintenance agreement valid on 4 October 2010, contact your local Trimble representative.
  • Download Instructions
    • This download is 321 MB.
    • Download and unzip the file into a new directory on your PC. Check the option "Use folder names" when unzipping the file.
    • Run autorun.exe.

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Latest Available Firmware Upgrades

GeoExplorer® 2008 Series

v2.03 - GeoExplorer 2008 series, GPS Firmware
(GeoExplorer 2008 series v2.03 GPS Firmware.exe - 1496 KB)
Download this executable to upgrade your GeoExplorer 2008 series handheld to GPS firmware version 2.03.

Features:

  • Improved handling of CMR+ corrections.
  • Version 2.03 GPS firmware addresses issues in the GeoExplorer 2008 series receiver with the handling of CMR+ corrections for real-time sub foot accuracy with a GeoXH handheld, or DGPS level accuracy with GeoXT and GeoXM handhelds.
  • The version 2.03 GPS firmware contains changes for using Japan’s MSAS (SBAS) corrections, including a revised zone where MSAS can be used.

 

GPS Pathfinder® ProXRT

4.15 GPS Firmware

Winflash Utility for v4.15 GPS Firmware
(WFC-ProXRT-V415.exe - 12305 KB)
This download includes the v4.15 firmware and the Winflash software. The Winflash software is used to install the firmware and activate receiver options (including the GLONASS and NMEA options) on the GPS Pathfinder ProXRT. To install the new firmware version, see the Release Notes for instructions.

Entitlement

  • The new 4.15 firmware version is free of charge to all existing ProXRT customers. Trimble recommends that all customers with entitlement to the field software versions listed below should upgrade their receivers to the new firmware.

WARNING: If you upgrade to this version of firmware you will be required to use:

  • If using the original ProXRT (P/N: 85340-00 or 85340-10)
    • Trimble TerraSync software version 4.13 or later
    • Trimble GPScorrect extension for ESRI ArcPad software version 3.13 or later
    • Third-party software based on the Trimble GPS Pathfinder Tools SDK version 2.41.
  • If using Model 2 of the ProXRT (PN: 85340-02 or 85340-12)
    • Trimble TerraSync software version 5.00 or later
    • Trimble GPScorrect extension for ESRI ArcPad software version 3.14 or later
    • Third-party software based on the Trimble GPS Pathfinder Tools SDK version 2.42.
  • Failing this, you will not be able to connect to this GPS receiver. Once this firmware has been uploaded onto your device you will not be able to revert to a previous version.

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Latest Available Support Notes

GeoExplorer 2008 Series: Handheld Won't Turn On
(MGIS_SprtNote_Geo2008_Wont_Turn_On.pdf - 197 KB)
A GeoExplorer 2008 series handheld may get into a state where you cannot turn the handheld on. This Support Note describes how to resolve this problem.

Mapping and GIS Product Compatibility List
(MGIS_SprtNote_Product_Compatibility.pdf - 315 KB)
This document outlines the compatibility between Trimble field devices, versions of Trimble field software, versions of the GPS Pathfinder Office software and Microsoft Windows operating systems.

TerraSync Software Version 3.00: Installation Error
(MGIS_SprtNote_TS_300_Windows_2000.pdf - 137 KB)
There is a problem with the installer originally released with the Trimble TerraSync software version 3.00. This problem prevents installation of the TerraSync software from a computer running the Microsoft Windows 2000 operating system to a device powered by Microsoft Windows Mobile version 5.0 software. An updated installer which fixes this problem is now available for download.

GeoExplorer 2008 Series and Trimble Nomad Handhelds - Incorrectly Applied Screen Protectors May Stop Handheld From Responding To Screen Taps
(MGIS_SprtNote_GeoExplorer2008_Nomad_ScreenProtector.pdf - 47 KB)
The Trimble GeoExplorer 2008 series handhelds and the Trimble Nomad series of handheld computers are supplied with screen protectors that you should apply to the handheld to protect the screen from scratches. If you apply the screen protector incorrectly, your handheld may not respond to screen taps. This Support Note describes how to apply the screen protector to avoid this problem.

Trimble GPS Receivers: Status Update for WAAS Satellites
(MGIS_SprtNote_WAAS_Update_May2008.pdf - 294 KB)
This document provides an update on the status of the WAAS (Wide Area Augmentation System) satellites, including the FAA’s expected timeline for the second new WAAS satellite (PRN 138) to be set as operational, and for the older WAAS satellites (PRNs 122 and 134) to be decommissioned. This document describes the Trimble GPS receivers that are able to use the new WAAS satellites, and describes how to install a new SBAS.ini file and configure your GPS receiver to use the new WAAS satellites.