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Trimble® Downloads, Upgrades, and Support Notes

It is our goal for Trimblesupport.com to provide fast and easy access to the information you need, so you and your team will be up and running again. For your convenience TrimbleSupport.com will house all the latest Trimble Hardware and Software Downloads, Upgrades, and Support Notes for the Trimble Mapping & GIS product line.

Below are some of the latest Downloads, Upgrades, and Support Notes available for use. For a more extensive list please select your product from the menu to the left.

Downloads
Firmware Upgrades
Support Notes

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Latest Available Downloads

TERRASYNC™

Version 4.12 of TerraSync

A TerraSync software installation code can only be activated on one Windows Mobile (version 5.0 or 6) powered device at a time. If you activate an installation code on the wrong device or need to change the device the software is activated on you will need to contact your Trimble Reseller to request it be deactivated.

  • New Features
    • See the Release Notes for a full list of new features and details on how to install the software.
  • Entitlement
    • Customers whose TerraSync software maintenance expiry date is on or after 1 December 2009 are eligible for a free upgrade to the new version. Use your existing installation code to upgrade to v4.12.
    • If you do not have a Software Maintenance Extension valid on 1 December 2009, contact your local Tri-Global Representative for details on upgrading to v4.12
  • Requirements
    • TerraSync v4.12 requires the GPS Pathfinder Office software v4.20

v4.12 - TerraSync software for Windows Mobile 2003
(TerraSyncWM2003Setup.exe - 13967 KB)

v4.12 - TerraSync software for Software for Windows XP, Windows Vista, and Windows 7
(TerraSyncDesktopSetup.exe - 10420 KB)

v4.12 - TerraSync software for Windows Mobile 5.0/6
(TerraSyncWMSetup.exe - 17013 KB)

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Latest Available Firmware Upgrades

GeoExplorer® 2008 Series

v2.03 - GeoExplorer 2008 series, GPS Firmware
(GeoExplorer 2008 series v2.03 GPS Firmware.exe - 1496 KB)
Download this executable to upgrade your GeoExplorer 2008 series handheld to GPS firmware version 2.03.

Features:

  • Improved handling of CMR+ corrections.
  • Version 2.03 GPS firmware addresses issues in the GeoExplorer 2008 series receiver with the handling of CMR+ corrections for real-time sub foot accuracy with a GeoXH handheld, or DGPS level accuracy with GeoXT and GeoXM handhelds.
  • The version 2.03 GPS firmware contains changes for using Japan’s MSAS (SBAS) corrections, including a revised zone where MSAS can be used.

 

GPS Pathfinder® ProXRT

WinFlash Utility for v3.72 GPS Firmware
(WFC-ProXRT-v372.exe - 6779 KB)
This download includes the v3.72 firmware and the Winflash software. The Winflash software is used to install the firmware and activate receiver options (including the GLONASS option) on the GPS Pathfinder ProXRT. To install the new firmware version, see the Release Notes for instructions.

The following changes were made in the 3.72 firmware version:

  • Resolved OmniSTAR issues, including OmniSTAR tracking problem at 600bps and adjacent channel 5KHz away.
  • Applied OmniSTAR AOREH Frequency change.
  • Fixed CMR type 4 support with PRN 32.
  • Fixed issue with PDOP calculation under difficult environment (canopy). Positions with bad PDOP will not be used.
  • Fixed causes for rare crashes of receiver firmware with specific configurations.

Entitlement

  • The new 3.72 firmware version is free of charge to all existing ProXRT customers. Trimble recommends that all customers with entitlement to the field software versions listed below should upgrade their receivers to the new firmware.

WARNING: If you upgrade to this version of firmware you will be required to use:

  • Trimble TerraSync software version 4.00 or later
  • Trimble GPScorrect extension for ESRI ArcPad software version 3.00 or later
  • Trimble GPS Controller software version 2.22 or later
  • Third-party software based on the Trimble GPS Pathfinder Tools SDK version 2.33.

Failing this, you will not be able to connect to this GPS receiver. Once this firmware has been uploaded onto your device you will not be able to revert to a previous version.

 

 

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Latest Available Support Notes

GeoExplorer 2008 Series: Handheld Won't Turn On
(MGIS_SprtNote_Geo2008_Wont_Turn_On.pdf - 197 KB)
A GeoExplorer 2008 series handheld may get into a state where you cannot turn the handheld on. This Support Note describes how to resolve this problem.

Mapping and GIS Product Compatibility List
(MGIS_SprtNote_Product_Compatibility.pdf - 315 KB)
This document outlines the compatibility between Trimble field devices, versions of Trimble field software, versions of the GPS Pathfinder Office software and Microsoft Windows operating systems.

TerraSync Software Version 3.00: Installation Error
(MGIS_SprtNote_TS_300_Windows_2000.pdf - 137 KB)
There is a problem with the installer originally released with the Trimble TerraSync software version 3.00. This problem prevents installation of the TerraSync software from a computer running the Microsoft Windows 2000 operating system to a device powered by Microsoft Windows Mobile version 5.0 software. An updated installer which fixes this problem is now available for download.

GeoExplorer 2008 Series and Trimble Nomad Handhelds - Incorrectly Applied Screen Protectors May Stop Handheld From Responding To Screen Taps
(MGIS_SprtNote_GeoExplorer2008_Nomad_ScreenProtector.pdf - 47 KB)
The Trimble GeoExplorer 2008 series handhelds and the Trimble Nomad series of handheld computers are supplied with screen protectors that you should apply to the handheld to protect the screen from scratches. If you apply the screen protector incorrectly, your handheld may not respond to screen taps. This Support Note describes how to apply the screen protector to avoid this problem.

Trimble GPS Receivers: Status Update for WAAS Satellites
(MGIS_SprtNote_WAAS_Update_May2008.pdf - 294 KB)
This document provides an update on the status of the WAAS (Wide Area Augmentation System) satellites, including the FAA’s expected timeline for the second new WAAS satellite (PRN 138) to be set as operational, and for the older WAAS satellites (PRNs 122 and 134) to be decommissioned. This document describes the Trimble GPS receivers that are able to use the new WAAS satellites, and describes how to install a new SBAS.ini file and configure your GPS receiver to use the new WAAS satellites.